Terms & Conditions
Credit card details are required to make a booking.
ALH Group reserves the right to relocate any booking to a hotel of the same standard. All bookings are subject to availability. You must be at least 18 years of age to book hotels on this website. Full payment is taken upon arrival and a $100 pre-authorisation will be taken from a valid credit card upon arrival at the hotel. The hotel reserves the right to refuse entry if a pre-authorisation cannot be provided.
Guests agree that all information given for the booking is true and correct. Credit card details must be the same as the booker.
The following cancellation policies apply:
A minimum of 24 hours notice is required by this property for cancellations or changes. Cancellations or changes made within 24 hours of check in time forfeit the full amount of the first night booked.
Early departure whilst in house - One nights accommodation fee will be charged if notified after 2pm on the day.
No Show - The first night booked will be charged and the reservation will be cancelled after the first night.
The guest will need to provide a current valid credit card on arrival to the hotel. The Hotel Reception will require to process a pre-authorisation on this card per Hotel policy and procedures. This pre-authorisation will be held until such time as settlement by the same card occurs and/or per the card holders financial institution policy.
ALH Group accepts Mastercard, Visa Card, American Express, Diners Card. The guest will be required to provide photo identification. Hotel check in time is from 2.00pm. Hotel check out time is prior to 10.00am.
Complimentary on-site parking is available for guests where available.
All rooms are charged on a per night basis. Additional guests can be accommodated in some rooms. Additional person charges apply.
Child Policy: Infant 0 - 2 years inclusive, Child 3 - 11 years inclusive, Adult 12 years and above. A maximum of one child is to share existing bedding with adult(s) in the one room only. Additional bedding charges apply per night where available. Also, where available, additional bedding consists of a maximum of one Rollaway Bed in some rooms only.