Frequently Asked Questions | Nightcap at The Cheeky Squire

Is car parking available?

Yes, free public parking is available for our hotel guests.

Where do I check-in?

Our Reception entry is located off Kananook Creek Boulevard

Does my room have a view?

All rooms are on the ground floor and overlook the car park area.

Do you have a lift within the hotel for access to guest rooms?

Unfortunately Cheeky Squire is within a historic building with no lift or wheelchair access, please be aware there are stairs to access both Reception and guest rooms.

Emergency Assistance

Should you need assistance outside of hotel opening hours, please contact City Watch Security on 03 9250 4000. In case of fire or other major emergencies, please call 000.

What do I need to check-in?

All guests are required to present a valid credit card and government-issued photo ID on check in.

What methods of payment do you accept?

We accept payment on arrival via EFTPOS, Visa, Mastercard, Diners Card and American Express. Payment via cheque is not accepted.

What time is check- out?

Check-out time is 10:00am, late check-outs are available on request for an additional fee, please contact our Reception team for assistance.

Do you have wi-fi for hotel guests?

Absolutely, wifi is available in all guest rooms and common areas.

Are your hotel rooms non-smoking?

Yes, all of our rooms at Nightcap hotels are non-smoking. In case of non-compliance,you will be charged a $500 cleaning fee.

Can I bring my pet?

Of course we also love animals here at Nightcap. However, since we would like to take our allergy-suffering guests into consideration, we've decided that animals are not allowed to stay in our hotels. Thank you for understanding. Hotel pet policies do not apply to service animals.

I left something behind - what should I do?

Should you have forgotten anything during your last stay, please call our Reception team as soon as possible for assistance.