Frequently Asked Questions | Nightcap at Sandringham Hotel

Do you have hotel rooms available on the ground floor?

No, all hotel rooms are located on the first floor with all access via stairs only.

Do you offer breakfast?

Yes, any guests who book directly with us will receive a light breakfast pack daily (cereal, fruit pot & juice).

Is there a gym or pool available at the hotel?

While we do not have a gym or pool onsite, we are located directly across the road from the Sandringham Beach.

Is car parking available?

Yes, free public parking is available for our hotel guests within a well-lit area.

What do I need to check-in?

All guests are required to present a valid credit card and government-issued photo ID on check in.

What methods of payment do you accept?

We accept payment on arrival via EFTPOS, Visa, Mastercard, Diners Card and American Express. Payment via cheque is not accepted.

What time is check- out?

Check-out time is 10:00am, late check-outs are available on request for an additional fee, please contact our Reception team for assistance.

Do you have wi-fi for hotel guests?

Absolutely, wifi is available in all guest rooms and common areas.

Are your hotel rooms non-smoking?

Yes, all of our rooms at Nightcap hotels are non-smoking. In case of non-compliance,you will be charged a $500 cleaning fee.

Can I bring my pet?

Of course we also love animals here at Nightcap. However, since we would like to take our allergy-suffering guests into consideration, we've decided that animals are not allowed to stay in our hotels. Thank you for understanding. Hotel pet policies do not apply to service animals.

I left something behind - what should I do?

Should you have forgotten anything during your last stay, please call our Reception team as soon as possible for assistance.