Frequently Asked Questions
There is very limited parking onsite and public street parking is available in limited locations near the hotel.
No, all hotel rooms are located on the first floor with both lift and stair access available.
Yes, our bistro is open 7 days a week for lunch and dinner
Within the hotel we have a shared 'Social Space' where you may like to work, grab a cuppa or chat with other guests. This area has tea/coffee making facilities and filtered water available.
All guests are required to present a valid credit card and government-issued photo ID on check in.
We accept payment on arrival via EFTPOS, Visa, Mastercard, Diners Card and American Express. Payment via cheque is not accepted.
Check-out time is 10:00am, late check-outs are available on request for an additional fee, please contact our Reception team for assistance.
Absolutely, wifi is available in all guest rooms and common areas.
Yes, all of our rooms at Nightcap hotels are non-smoking. In case of non-compliance,you will be charged a $500 cleaning fee.
Of course we also love animals here at Nightcap. However, since we would like to take our allergy-suffering guests into consideration, we've decided that animals are not allowed to stay in our hotels. Thank you for understanding. Hotel pet policies do not apply to service animals.
Should you have forgotten anything during your last stay, please call our Reception team as soon as possible for assistance.