Your room comes with complimentary WiFi - the QR Code and login details to access WiFi are located on the desk in your room.

Bistro hours:

Lunch
Monday to Wednesday 11:30am - 2:30pm
Thursday 11:30am - 2:30pm

Dinner
Monday to Wednesday 5pm - 8:30pm
Thursday 5pm to 9pm

All Day Dining
Friday to Saturday 11:30am to 9pm
Sunday 11:30am to 8:30pm

Room service is also available during these hours

Reservations for the bistro are recommended and can be made HERE

Start your day the best way, enjoy your rainfall shower at no extra cost!
And should you need a hairdryer, please see us at Reception

You are sleeping in one of our premium King Koil beds - we hope you enjoy it as much as we do!
Beds are available for purchase HERE if you want it take the Nightcap experience home with you

Breakfast packs are available from Reception

Please vacate your room by 10am, leave your key in your room and close the door behind you or drop it in the key drop box at reception.

In the event of an emergency, please contact the hotel on 07 3266 8077 for assistance. Out of hours (4am till 9am) Instant security on 07 3279 3279
In case of fire or other major emergency, please call 000.

General Trading Hours:

• Daily: 10:00 AM – 4:00 AM (next day)

We also have an on-site BWS Bottle Shop, open during the following hours:

• Daily: 10:00 AM – 10:00 PM

Your room will be serviced daily. If you do not want your room serviced, please display the ‘Do Not Disturb’ sign and our team will respect your privacy.

NOTICE

LOSS OF OR DAMAGE TO GUESTS’ PROPERTY UNDER the Innkeepers Act 1968, an innkeeper may in certain circumstances be liable to make good any loss of or damage to a guest’s property even though it was not due to any fault of the innkeeper or any servant in the innkeeper’s employ.

This liability however:

(a) extends only to the property of guests who have engaged sleeping accommodation at the inn,

(b) is limited to one hundred dollars to any one guest except in the case of property which has been deposited, or offered for deposit, for safe custody,

(c) does not cover motor-vehicles or other vehicles of any kind or any property left in them, or horses or other live animals.

This notice does not constitute an admission either that the Act applies to these premises or that liability thereunder attaches in any particular case.

Complimentary car parking is available to all guests. The Hotel does not accept liability for any loss or damage to cars and their contents.

Reception is open 10am – 11pm daily, alternatively, Manager is onsite from 10am to 4am everyday.

We have a strict no smoking or vaping policy in all of our guest rooms, any guests who smoke or vape in their room will be fined $500

Did you know your TV is smart? Browse all of our digital channels or login to your own Netflix account if you prefer - hit the Netflix button on your remote to access.