Our Reviews

Wont stay anywhere else

Good: Always clean/ friendly Staff / room service / great location / bar & restaurant / quiet / comfortable/ generous sized rooms

Bad: Would love a microwave

Exceptional

Good: Alway exceptionally clean and staff are friendly and welcoming

Exceptional

Awesome

Awesome

Will definitely come back

Good: Was nice & quiet. Food was great, they forgot the gravy with the crumbed chicken but was delicious. The Sticky date pudding was the best I've tasted. Thank you

Bad: There were black ants on the bench when we got up but did'nt affect anything.

Favourite place to stay

We enjoyed another stay at the Balaclava Hotel .Always spotless and quiet .Staff friendly as usual .Handy to bistro so no having to go outside hotel at night for a meal.

Exceptional

Very Good

Exceptional

Exceptional

Awesome

Good

Good: the location was central to everywhere we had to go

Bad: The bed was too haed

Very Good

New Years Eve accommodation

Motel style. One of the very few remaining affordable accommodations on NYE. Check in was fast and easy. Bed was very comfortable but flies and ants could be seen in room. Possible due to the wet weather on the day.

Otherwise great location convenient and comfortable

Bad: Only the cleaners letting doors bang loudly at 4am

Exceptional

Good: The staff we sensational with their support. Our key card wouldn’t work but they shouted our dinner and made sure everything was OK. Couldn’t recommend more!

Exceptional

Awesome

Good: Close to the pub and gaming area

Bad: Booking in at 2:00 pm

Beds super comfortable and food exceptional

Good: The room was clean, comfortable and new

Bad: The noise from the other people staying there. Loud voices at 11pm at night.