Welcome to the Balaclava Hotel, the 32nd location to join the Nightcap family.
True to our Nightcap promise, the Balaclava Hotel has everything you need and will leave you wanting for nothing. It really is a one-stop-shop stay! Settle into your stay with a bite to eat in the Bistro or grab a cold beer in the Sports Bar. If you feel like staying in, we have room service available through the 'ORDER NOW' app or grab a take away from the Dan Murphy's to enjoy in the privacy of your room.
Enjoy your stay at #nightcaphotels
Your room comes with WiFi - the QR Code and login details are located in your room.
Daily Bistro Hours:
Lunch 11.30am - 2.30pm
Dinner 5.30pm - 9pm
Room service is also available. Simply tap the ME&U beacon in your room, order and pay, and your meal will be brought to you!
Start your day the best way, enjoy your rainfall shower at no extra cost!
And should you need a hairdryer, please see us at Reception
You are sleeping in one of our premium King Koil beds - we hope you enjoy it as much as we do!
Beds are available for purchase HERE if you want to take the Nightcap experience home with you.
Breakfast packs are available from Reception
Our check out time is 10:00am. Please return your keys to Reception prior to departure or to the key drop box located outside of Reception.
In the event of an emergency, please contact the hotel on (07) 4054 3588 for assistance. In case of fire or other major emergency, please call 000.
General trading hours are 10am - 4am daily
We also have a Dan Murphy's Bottle Shop onsite, open from:
Mon - Wed 9am - 7pm
Fri & Sat 9am - 9pm
Sun 10am - 6pm
Your room will be serviced daily. If you do not want your room serviced, please display the ‘Do Not Disturb’ sign and our team will respect your privacy.
Complimentary car parking is available to all guests. The Hotel does not accept liability for any loss or damage to cars and their contents.
The Hotel does not permit pets or animals of any kind in guest rooms (service animals excluded). Any guests who breach this will be fined $500.
Reception is open Mon- Fri 9am - 5pm & Sat- Sun 7am-10am.
If you require assistance outside these hours please use the black phone on the wall outside reception to speak with someone in the hotel or call the hotel on 07 4054 3588
We have a strict no smoking policy in all of our guest rooms, any guests who smoke in their room will be fined $500
Did you know your TV is smart? Browse all of our digital channels or login to your own Netflix account if you prefer - hit the Netflix button on your remote to access.