Our Reviews

We loved our stay at this hotel. Lovely renovated rooms and great service. We stayed for 7 nights and loved the location, the bistro next door and the cafe across the road for coffee and brekky. It was beautiful weather in winter. An amazing place to stay to feel like you’re in summer still!

Good: Nice and comfortable room (stayed in a refurbished room). Secure car park. Nice restaurant with great food next to it. If you are flying here and want to be close to Surfers Paradise, it’s probably not the best option for you as it takes time to get there by walk or public transport. Although, if you have a car it’s not far and there is free parking at Broadbeach (shopping centre) and at Surfers Paradise as well. I really enjoyed my stay here

Good: The room was clean and neat. I ordered a crispy Salmon skin at the bar and the taste was delicious. My partner said their steak was alright so it wasn't a remarkable attraction for him. Overall, we're happy with the price of our room but it would have been better if we could get the right room of what we'd booked in.

Bad: The booking.com website wasn't connected to the hotel. There was a technical issue with the booking system so our room wasn't available when we arrived at the hotel. My partner and I hoped to get a spa bath so much that night because our main reason was relaxable into a spa bath at the hotel after long day trip. Well, the receptionist staff was really nice and kind to us as she discounted the room for us without a spa bath and gave us 2 complimentary drink tickets at their bar.

Good: Billie was on reception when we checked in and also while we stayed, she was lovely, welcoming could not fault the service at all, the room was lovely although I only had a standard room. Property was also very central which was perfect. Will definitely stay again. Also the bistro was fabulous, very thoughtful when I went in to get something to eat after a LONG drive and I just wanted food shower bed, I asked for t/a and they just gave me the plate and let me take it back to my room and it was made very fast.

Bad: Nothing

Good: Friendly staff and the location.

Bad: This hotel obviously was once fabulous but now the rooms are very tired, but the bedding and towels were nice and clean. However its in a great location and staff are wonderful and very welcoming. Would I stay again...Yes

Good: Nice room except for adjoining room door and noise from neighbour. No fault of the hotel. He was quiet at night when it counted. Great tavern next door with nice food. Didn’t hear any noise from there at the motel part.

Bad: Noisy neighbour, no fault of hotel.