Our Reviews

Nightcap at Ocean Beach was a great location and close to shops and places to eat. Room was spotless with big bed and crisp linen. Even provided a continental breakfast in room price. Good value for money and would stay again. We stayed during the week. Staff where friendly and helpful

Good: The staff were excellent. We arrived just after a huge storm that saw damage and power outages across the area. Our original room suffered a water leak. Staff cleaned the room but the leak continued so they quickly relocated us to a new room. Couldn’t have done a better job in difficult circumstances.

Bad: Continental breakfast was offered but it was pretty minimal. No fresh milk or juice.no one was checking on supplies.

Good: The rooms were all renovated and modern with very comfortable bed and pillows. The aircon was great as it was extremely hot. There were also drink vouchers which were unexpected but very much appreciated.

Bad: I stayed the first night then checked out and decided to rebook another night. The first night I found quite a bit of dust in the bathroom which I thought was a lack of attention to detail but on returning the following night, I was given the same room however, the bathroom had not even been cleaned although the bedroom had been serviced. I requested to be moved to a clean room.

Stayed here last September for a swimming carnival and couldn’t fault it.

So my daughter booked on line for a TRYathlon that my grandson was in today - using the same room details. This was months ago.

We were disappointed that it was a different room upon arrival.

Several reasons were given, including renovations, but these were done before our previous booking. Then we were told that online must call these room by a different name.

No - we had the details from our previous booking, same room descriptions.

Funnily enough, my other daughter booked on line, AFTER us and got the room we wanted.

We still had plenty of room and couldn’t do much about it, but none the less disappointing.

The room was spacious, and clean with all the usual inclusions, no hair dryer though.

Nice clean white bed linen and towels, and comfortable beds.

Modern bathroom with a waterfall shower head.

Heavy cigarette smell, was wafting up from downstairs, which was a unpleasant, but it is a hotel. Just a shame we could smell it in our room.

We had a beautiful meal downstairs for 9 people and all thoroughly enjoyed it.

All our lights blew, when my grandson went in to shower, but It was fixed promptly.

Then immediately went out again, when turning on the bathroom light again.

There was a fault with the switch and it was tripping everything. They were fixed again, but we were unable to use this switch. They said an electrician would come the next day.

We showered and used the toilet in the dark, which was a little unsafe.

We were given 2 x $25 dollar vouchers, but unfortunately they expire by 1/5, so doubtful they will be used. Perhaps a longer time frame would be more useful?

All in all, it is a nice place for a night and the location was great for where we needed to be.

One thing to consider is the live band which can be heard from the rooms, which could be a problem for some....

Good: Location-Location_Location with direct connections to bus, ferry & train travel. The area climate is one of the best on the Coast, I started visiting grand parents at Umina in 1949 and it is the best kept secret on the Central Coast. Think of another peninsular town that has Aldi, Woolies & Coles Supermarkets within 150m of each other and a 250m to great surf. The NightCap Hotel & Bistro caps off a great holiday.

Bad: N/A

Good: Weather was horrific, but staff helped out with good local tips and transport via the hotel bus. Made a huge difference. Leaking within the outside area meant trouble with the breakfast room. No worries the staff moved us to the bistro and served up a great breakfast. Thank you so much.

Bad: The weather, no fault of the hotel.

Good: The room was fabulous. Nice and cool when we arrived on a hot afternoon. Was simple but clean and comfortable. The bathroom seemed new, and the shower head was the BEST I’ve ever experienced in paid accommodation. We were very happy.

Bad: From memory the info said there was complimentary parking, however we checked with the desk staff and they said we could just park on the street.