Your room comes with free WiFi - the QR Code and login details are located in your room.

Currently, our bistro is under renovation and will be reopened in due course.

For breakfast options we recommend:
Two Doors Up Cafe (open from 5:30am - 3pm) or Xavier's Place Cafe (open from 5:30am - 2pm)

For lunch or dinner options we can recommend:
Dhok Koon Thai Restaurant (open 11am - 2:30pm and 5pm - 9:30pm)
May King Chinese Restaurant (open 11am - 2:30pm and 5pm - 9:30pm)
Al Aseel Lebanese Restaurant (open 11am - 10pm)

Please keep the doors and windows closed when using the heating and cooling settings. For ultimate comfort, airconditioning should be kept between 24-28 degrees.

Start your day the best way, enjoy your rainfall shower at no extra cost!
And should you need a hairdryer, please see us at Reception

You are sleeping in one of our premium King Koil beds - we hope you enjoy it as much as we do!
Beds are available for purchase HERE if you want to take the Nightcap experience home with you.

Our check out time is 10:00am. Please drop your keys in the key return box located next to Reception prior to departure. If you are departing outside of Reception hours please settle your account the evening prior to your departure. Should you require a late checkout, please see as at Reception the day prior.

In the event of an emergency, contact the hotel on 02 4285 4085, or after hours on 1300 133 899 for assistance. In case of fire or other major emergencies, call 000. Please refer to the evacuation information on the back of your door. In the event of a fire, please evacuate the building quickly and calmly and meet in the designated evacuation area closest to you.

General Hotel Trading Hours
Monday-Saturday 10am-12am
Sunday 10am-10pm

BWS Trading hours
Sunday - Wednesday 11am-6pm
Thursday - Saturday 11am-7pm

Note: Bottleshop purchases can only be consumed in accommodation rooms, not in any other part of the property in accordance with Liquor Licensing Laws.

Your room will be serviced daily. If you do not want your room serviced, please display the ‘Do Not Disturb’ sign and our team will respect your privacy.

Complimentary car parking is available to all guests. Nightcap at the Charles Hotel does not accept liability for any loss or damage to cars and their contents.

Check-in is available from 2pm - 10pm daily. Please feel free to visit Reception for any assistance including local information & tour bookings.

We have a strict no smoking policy in all of our guest rooms, any guests who smoke in their room will be fined $500.

There are several designated smoking areas available downstairs including our large outdoor beer garden. Please see Reception if you require assistance in locating designated smoking areas. Please show consideration to our non-smoking guests by closing the door to the smoking-room and placing all cigarette butts in the outside ashtrays provided.

Browse all of our digital channels or login to your own Netflix account if you prefer - hit the Netflix button on your remote to access.