Frequently Asked Questions
Yes, as you will need your room key to get to your room from the carpark.
Car parking is accessible off Ocean Street, just after you pass the bar and bistro there is free underground parking.
No, but the beach is just across the road from the hotel.
Yes, beach towels are available to borrow from October to March.
No, but there is a gym located a 5-10 minute walk from the hotel.
We sure do! Bike hire is $10 for the first hour and $5 every hour thereafter.
Reception is open 24 hours a day, 7 days a week.
Breakfast is available from 6:30am-9:30am Monday to Friday, and 6:30am - 10:30am on Saturdays and Sundays.
A complimentary continental breakfast is included for guests and it is just $8 per person to upgrade to the full hot breakfast buffet.
Yes, we offer room service for both lunch and dinner, it is available from Monday to Thursday from 12pm-3pm & 5pm-9pm, and from Friday to Sunday from 12pm-9:30pm.
No, however, we are happy to assist organising transfers for you.
Yes, it is just upstairs in the bar area.
Directly across the road from the hotel.
Around the lake is a perfect track, it's just under 9km for the full loop. See our friendly reception team if you need directions!
The best bus is the B1. Look out for the double-decker yellow bus at the main bus stop.
Just outside of the hotel on the main road (bus no.199)
Either via the Opal app or at the 7/11 petrol station just around the corner.
All guests are required to present a valid credit card and government-issued photo ID on check in.
We accept payment on arrival via cash, EFTPOS, Visa, Mastercard, Diners Card and American Express. Payment via cheque is not accepted.
Check-out time is 10:00am, late check-outs are available on request for an additional fee, please contact our Reception team for assistance.
Absolutely, wifi is available in all guest rooms and common areas.
Yes, all of our rooms at Nightcap hotels are non-smoking. In case of non-compliance,you will be charged a $500 cleaning fee.
Of course we also love animals here at Nightcap. However, since we would like to take our allergy-suffering guests into consideration, we've decided that animals are not allowed to stay in our hotels. Thank you for understanding. Hotel pet policies do not apply to service animals.
Should you have forgotten anything during your last stay, please call our Reception team as soon as possible for assistance.