Frequently Asked Questions | Nightcap at Archer Hotel

Is car parking available?

Yes, free public parking is available for our hotel guests.

Do you offer breakfast?

Yes, a complimentary breakfast is served daily in our Breakfast Room located adjacent to our Reception from 6.00am until 9.00am weekdays and 7.00am until 10.00am on weekends.

Public Holidays may be excluded from these times.

Can you store my luggage for the day after I checkout?

Yes, Reception can assist with storing luggage upon check out, free of charge

I'm arriving late, how do I check in?

If arriving after midnight, please contact the hotel in advance of your arrival to make alternative arrangements for check in

Are there laundry facilities available?

Yes, we have a laundry available to all guests.

What do I need to check-in?

All guests are required to present a valid credit card and government-issued photo ID on check in.

What methods of payment do you accept?

We accept payment on arrival via EFTPOS, Visa, Mastercard, Diners Card and American Express. Payment via cheque is not accepted.

What time is check- out?

Check-out time is 10:00am, late check-outs are available on request for an additional fee, please contact our Reception team for assistance.

Do you have wi-fi for hotel guests?

Absolutely, wifi is available in all guest rooms and common areas.

Are your hotel rooms non-smoking?

Yes, all of our rooms at Nightcap hotels are non-smoking. In case of non-compliance,you will be charged a $500 cleaning fee.

Can I bring my pet?

Of course we also love animals here at Nightcap. However, since we would like to take our allergy-suffering guests into consideration, we've decided that animals are not allowed to stay in our hotels. Thank you for understanding. Hotel pet policies do not apply to service animals.

I left something behind - what should I do?

Should you have forgotten anything during your last stay, please call our Reception team as soon as possible for assistance.