Frequently Asked Questions
Yes, free public parking is available for our hotel guests.
Yes, a complimentary continental breakfast is served daily in our Breakfast Room located adjacent to our Reception from 6.00am until 9.00am weekdays and 7.00am until 10.00am on weekends. Charges apply to upgrade to our hot breakfast option.
Yes, Reception can assist with storing luggage upon check out, free of charge
If arriving after midnight, please contact the hotel in advance of your arrival to make alternative arrangements for check in
Yes, we have a laundry available to all guests.
All guests are required to present a valid credit card and government-issued photo ID on check in.
We accept payment on arrival via cash, EFTPOS, Visa, Mastercard, Diners Card and American Express. Payment via cheque is not accepted.
Check-out time is 10:00am, late check-outs are available on request for an additional fee, please contact our Reception team for assistance.
Absolutely, wifi is available in all guest rooms and common areas.
Yes, all of our rooms at Nightcap hotels are non-smoking. In case of non-compliance,you will be charged a $500 cleaning fee.
Of course we also love animals here at Nightcap. However, since we would like to take our allergy-suffering guests into consideration, we've decided that animals are not allowed to stay in our hotels. Thank you for understanding. Hotel pet policies do not apply to service animals.
Should you have forgotten anything during your last stay, please call our Reception team as soon as possible for assistance.